At Auto Data, we realize that we're providing a service, not just a product. When you need our support, we're here, and we take great pride in the relationships we've formed over the years with our customers. To ensure that our customers have the best possible experience with our system, we have built a support infrastructure that emphasizes outstanding customer service and speedy problem solving. Call Toll Free: 800.583.5823 8:00 am to 9:00 pm EST Monday-Saturday After Hours Emergency Car Wash Support Available. Whether you have a simple question or major problem, you get a trained technician to answer your call. Auto Data does not employ message takers who are not capable of solving your problem; only qualified technicians answer phone calls. Our experienced technicians not only know the software inside and out, they also know how to help customers that might not be comfortable with computers, or as familiar with the system.

And, our technical support program also boasts very low average wait time per call: you will not find yourself on hold forever and neglected. All calls are addressed promptly. We get fewer problem calls per customer than any of our competitors. Our system is designed to not only be easy to use, but also easy to fix. Our remote maintenance feature allows our technicians to access your computer via the Internet and actually see what you see on the computer screen. You don't have to try to explain problems to our technicians—our technicians can run diagnostics and repair your system remotely.

Our software updates are also performed quickly and painlessly over the Internet.

Q: How do repair information providers come up with their labor times? A: Most manufacturers provide repair time estimates strictly for warranty purposes. The manufacturer will conduct several timed tests for a particular repair, and use the average as the labor time. A brand new vehicle is used for the time study, the technician is trained and experienced, all required tools are at the-ready, and the car is on the hoist, if needed. In a nutshell, manufacturer-provided labor times are based on ideal conditions that are not reflective of the typical repair scenario in an auto repair shop. To fix this, aftermarket repair information providers may adjust the manufacturers’ times to better reflect reality. At Autodata Publications, for example, manufacturers’ labor times may be increased depending upon the job’s level of complexity.

Autodata-Online (Diagnostic & Repair) - Includes; Service Guide, Maintenance Procedures, Technical Specifications, Vehicle System and Repair Information and Diagnostics and Troubleshooting.

Battle realms winter wolf trainer 150q. The more complex the job, the more time is added. All labor times are increased a small amount simply to account for the up-front administrative work such as writing up the repair order, bringing the car into the bay and getting it up on the hoist. Simple repairs that normally require few special tools or experience receive no additional labor time adjustment. Information provided by Autodata Publications, Inc.